Question 1

What happens to the services or products I acquired or created on the platform after I cancel?

Accepted Answer

Upon cancellation of your subscription, you retain the right to keep any services or products that were acquired or created using our platform during the term of your active subscription.

Question 2

Will I get a refund if I cancel my subscription in the middle of the month?

Accepted Answer

No, if you choose to cancel your subscription in the middle of a billing month, you will not be eligible for a refund for the unused portion of that month. However, you can keep using all the benefits of your subscription until the end of the current billing period.

Question 3

How do I cancel my subscription?

Accepted Answer

It is your responsibility to cancel your subscription before the next billing date via the Stripe billing portal. Failure to do so might result in charges for the next billing cycle.

Question 4

Which law governs the Subscription Cancellation Policy?

Accepted Answer

This Subscription Cancellation Policy, and your use of the StoryBee platform, is governed by the laws of Florida/USA.

Question 5

How are disputes resolved?

Accepted Answer

Any dispute arising out of or related to your use of the platform or this Subscription Cancellation Policy shall be resolved through binding arbitration in Florida/USA, unless otherwise mutually agreed upon in writing by both parties.

Question 6

Can the Subscription Cancellation Policy be changed?

Accepted Answer

Yes, StoryBee reserves the right to modify or replace this Subscription Cancellation Policy at any time. It's recommended to check the policy periodically for changes.

Question 7

What are podcasts and how it works?

Accepted Answer

StoryBee allows you to publish your audio stories as a podcast in YouTube, Spotify, Apple Podcasts and Amazon automatically. StoryBee's user-friendly interface makes getting started simple for storytellers of any experience level. You can read more in the Podcast Monetization page

Question 8

Why don't you offer a free plan or free trial for your service

Accepted Answer

While we don't offer a traditional free plan, we do have an exciting referral program! You can earn free story credits by sharing your unique referral link with others. For each new user who signs up through your referral link, you'll earn 3 free stories. This allows you to enjoy our services while helping us grow our community. We've structured it this way to maintain the quality of our platform and ensure a safe, reliable experience for our main audience: children, while still providing opportunities to access our stories at no cost through the referral program.

Question 9

What features are included in the Enterprise plan?

Accepted Answer

Our Enterprise plan is designed for schools, ed-tech platforms, and smart device manufacturers. It includes volume-based annual billing, priority support, uptime SLA guarantees, and comprehensive training and onboarding. Enterprise customers get access to robust tools for creating engaging, educational storytelling experiences. With a modest three-month minimum commitment to ensure optimal implementation, the Enterprise plan offers tremendous value. Special pricing is available for government, non-profit and educational organizations.

Question 10

How do I qualify for special organization pricing?

Accepted Answer

Government, non-profit and educational organizations can receive special pricing discounts. To claim your discount, please email sales@storybee.app from your official .org, .gov or .edu email domain. Our team will review your eligibility and provide custom pricing options tailored to your organization's needs.

Features	Bee Lite	Bee Hive	Bee Buzz	Bee Supreme
Prompt Length	220 characters	420 characters	600 characters	1000 characters
Chapter Count	Up to 6	Up to 20	Up to 20	Up to 32
Story Length	600 words	800 words	1200 words	4000 words
Stories Allowed	40/Month	50/Month	90/Month	1200/Yr
Genre Selection	Unlocked	Unlocked	Unlocked	Unlocked
Story Archive	Up to 20	Up to 80	Up to 80	Unlimited
Prompt Library Access	Standard	Advanced	Advanced	Premium
Prompt Enhancement	Basic	Basic	Advanced	Advanced
Exclusive Story Themes	Basic	Basic	Advanced	Advanced
AI Prompt Optimization	Basic	Advanced	Advanced	Advanced
Audio stories	15	30	60	800
Voice Cloning?
Voice Models		3	10	25
Story Narration?		Own Stories	Own Stories	Own Stories
Publishing License?
Podcasts?	0	2	6	20
Storybook Creation?Soon		Yes	Yes	Yes
Other Story Narration?Soon				Soon

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