StoryBee

Privacy Policy

At StoryBee Inc, accessible from https://www.storybee.app, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by StoryBee and how we use it.

Information We Collect

Account and Subscription Information

  • Personal identification information (name, email address)
  • Payment information (processed securely through Stripe)
  • Subscription status and history
  • Usage data related to our services
  • Account preferences and settings

Log Files

StoryBee follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, StoryBee uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more general information on cookies, please read the "Cookies" article from Cloudflare.

How We Use Your Information

We use the collected information for:

  • Processing your subscription payments
  • Providing and maintaining our services
  • Notifying you about changes to our services
  • Providing customer support
  • Analyzing usage patterns to improve our platform
  • Detecting and preventing fraud

Third-Party Services and Data Processing

Payment Processing

We use Stripe for payment processing. When you make a payment, your payment information is processed directly by Stripe under their security protocols and privacy policies.

Third-Party Service Providers

StoryBee may use third-party service providers to:

  • Host our platform
  • Process payments
  • Analyze usage data
  • Provide customer support services
  • Send communications

These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

StoryBee does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Data Retention and Deletion

  • We retain your personal information only for as long as necessary to provide you with our services
  • Upon cancellation of your subscription, we may retain certain information as required by law or for legitimate business purposes
  • You can request deletion of your account and associated data by contacting our support team

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to our use of your data
  • Export your data
  • Withdraw consent

Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. Changes will be effective immediately upon posting to the website. We will notify subscribers of any material changes via email.

Contact Information

If you have questions about this Privacy Policy, please contact us at:

Consent

By using our website, you hereby consent to:

This privacy policy was last updated on 12 January 2025.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in StoryBee. This policy is not applicable to any information collected offline or via channels other than this website.

This agreement is subject to change without notice. Users will be notified of material changes through the Platform.